Microsoft Dynamics 365 Customer Engagement


Purpose-built solutions focused around sales force automation, customer service, field service and project service automation


Dynamics 365 Customer Engagement offers familiar tools in the context of your business processes, which contribute to increased team productivity across the enterprise. With built-in intelligence to proactively guide your staff toward optimal outcomes, Dynamics 365 Customer Engagement can grow, evolve and transform with a modern, extensible platform – providing you with an adaptable solution. 

“Start with what you need and grow at your own pace” 

 Dynamics 365 Customer Engagement provides:
  • Guidance, intelligence, mobility, and unified service
  • Deployment flexibility and support
  • A trusted platform and security
  • Value – lower total cost that includes capabilities like social insight, social engagement, knowledge management, field- and project service and gamification.
  • Immersive Office 365 productivity experiences, including Outlook, Yammer, Skype for Business, Excel, OneNote, SharePoint, Delve and OneDrive.
  • Embedded Analytics for faster more relevant insights, AI in features such as Relationship Assistant as well as support for Azure IoT (connected services).

As a Gold Cloud Customer Relationship Management partner, AccTech Systems has grown to be a world leader in the field of Customer Relationship Management and a strategic business partner to help organisations move forward with supportive technologies and solutions that facilitate growth, scalability and transformation. 


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