Support

A comprehensive and advanced international support infrastructure has been built by AccTech to ensure our customers enjoy the levels of support they demand. The first level of support is to our South African office by means of a URL, phone call or e-mail. Our support desk will establish the severity of the support issue and accurately describe the problem. Should the support desk be unable to resolve the issue immediately, the issue is assigned to the closest consultant to attend to the issue at your premises. This support consultant would typically be based within the country of installation.

Log a Support Call – Head Office

* Company Name

* Name & Surname

* Contact Number

* Product Type Sage 300cloud ERP Sage ERP X3 Sage CRM Microsoft® SharePoint Microsoft® EPM iSolutions AMT AccTech eWorkflow Dynamics AX Dynamics CRM

* Edition and version

Opperating System

* Type of Database

Severity of Call

High

Medium

Low

Description

confirmation - The supplied info is correct.

Office Hours

SA National Client Care number

0861-11-1680 or email support@acctech.biz

International client please contact us on

+27(0) 12 640 2600

Public Holidays & After Hours

SA National Client Care number

082 440 1454

International client please contact us on

+27(0) 82 440 1454