Performance Management – Business Challenge

AccTech Systems Professional Services
AccTech Systems is committed to providing professional services firms with a complete set of solutions to help them improve their bottom line. Working with industry experts in services businesses spanning accounting, audit, law, and business consulting, AccTech offers an integrated set of solutions to help firms address their current and emerging business challenges. AccTech can help professional services firms achieve operational excellence, improve practice management, and deliver a better client experience. This ultimately leads to higher firm revenue and profit.

Practice Performance Management – Business Challenge

A talented, motivated, and productive workforce is at the core of a professional services firm’s ability to drive business success and stand out in an increasingly crowded marketplace. From maintaining and growing market share to maximizing the capabilities of their employees, firms are challenged to be ever more innovative in their approaches to staffing, management, and competition. From a practice management perspective, key challenges include:

  • Difficulty in satisfying and retaining high performance service professionals: Rapid shifts in workforce demographics are accompanied by increasingly short job tenures, negating firm investments in recruitment and training.
  • Inability to repurpose intellectual capital and know-how from one project to another: Relevant intellectual capital is often difficult to locate, or is in a form that is not easily consumed.
  • Low-yield employee-client relationships: Firms are allocating resources inefficiently due to poor assessments of clients’ relative profitability, at a time when competition makes it increasingly important to focus on the strongest long-term prospects.
  • Fragmented insights preclude effective decision making: Current IT infrastructures do not provide a firm’s business decision makers access to the full spectrum of business intelligence necessary to plan and drive business performance.