30 September 2004 – Durban Chamber advantaged by Sage CRM

Issued by: PR Connections

[Johannesburg, 30 September 2004] – Premier Sage ERP Accpac Solution Provider, AccTech Systems, has installed Sage ERP Accpac Advantage Series Enterprise Edition (EE) and Sage CRM at the Durban Chamber of Commerce and Industry.

According to Tertius Zitzke, Managing Director of AccTech Systems, the Chamber’s main function is to provide services to its vast database of members.

“The Chamber opted for Sage CRM to manage and update membership information which is now accessible on the organisation’s Web site. Data is easily extracted from the Microsoft SQL database that is also used to run Sage ERP Accpac financials.”

According to Trevor Douglas, financial manager at the Chamber, the new Sage ERP Accpac system offers valuable new functionality to users. “Members get assigned to specific vertical markets when they are captured in CRM and the Chamber is able to pull databases according to industry sectors,” he says.

“This means that if a member wants to market a specific product to, say, the automotive industry, we can facilitate the process through the delivery of reports that are customised according to specific needs.”

Douglas says that, in the past, sourcing billing details was a cumbersome process. “Now, these details can be updated using CRM’s user-friendly interface and the bi-directional dataflow between CRM and Sage ERP Accpac Advantage updates the information on the billing system at the click of a button.”In addition, CRM’s Event Management module allows the Chamber to effortlessly manage available conference facilities, seamlessly handling invitations, booking confirmations and previous booking details.

AccTech Systems (PTY) LTD

AccTech Systems (Pty) Ltd is an Sage ERP Accpac accounting software solution provider. Accredited as a premier solution provider by Sage ERP Accpac International, AccTech specialises in Sage ERP Accpac’s entire range of award-winning product lines and third-party software products. Recently awarded with a ‘Top International Producer for Sage ERP Accpac – Star Award’ by Best Software, the leading provider of business management products and services, and its UK-based parent company, The Sage Group plc, AccTech offers in-depth customer needs analysis, product configuration, and custom designed workflow solutions and back that up with world-class training and support. AccTech Systems (Pty) Ltd, the revolution in end-to-end business management.

Editorial contacts

AccTech Systems
Nick Botha
(012) 640 2600

PR Connections
Debbie Sielemann
(011) 885 3141